Privacy Notice

1. Personal data we may collect

Depending on how you use the website, we may collect information such as your name, company or venue, email address, phone number, project or event details, service interests, and information you choose to provide in an enquiry.

For website operation and security, we may also process technical information such as IP address, browser/device information and form-submission security data.

2. Why we use your data

• To respond to enquiries and requests for quotations.
• To recommend suitable AV rental, installation or event-production solutions.
• To communicate about a project, site visit, service or follow-up you requested.
• To operate, protect and improve the website and its enquiry forms.
• To meet applicable legal, regulatory or record-keeping requirements.

3. Disclosure and service providers

We do not sell personal data. We may share relevant information with service providers, contractors or professional advisers where this is reasonably necessary to operate the website, respond to your enquiry or deliver a requested service, and where appropriate safeguards apply. We may also disclose information when required by law.

4. Retention and security

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, business record-keeping, dispute resolution and applicable legal requirements. We use reasonable administrative and technical measures to protect information from unauthorised access, loss or misuse.

5. Your enquiries and rights

If you want to ask how your personal data is being used, request access or correction, or raise a privacy concern, contact us at info@mekarsubur.com. Requests may be subject to identity verification and applicable legal requirements.

Notis Privasi

Notis ini menerangkan bagaimana Mekar Subur AV Sdn Bhd (“MSAV”, “kami”) mengumpul, menggunakan dan melindungi data peribadi yang diberikan melalui laman web ini dan semasa pertanyaan berkaitan perkhidmatan audiovisual kami.

Data yang mungkin kami kumpulkan

Kami mungkin mengumpul nama, syarikat atau tempat acara, alamat e-mel, nombor telefon, butiran projek atau acara, minat perkhidmatan serta maklumat lain yang anda berikan dalam borang pertanyaan. Bagi tujuan operasi dan keselamatan laman web, kami juga mungkin memproses maklumat teknikal seperti alamat IP, maklumat pelayar/peranti dan data keselamatan penghantaran borang.

Tujuan penggunaan

Data digunakan untuk menjawab pertanyaan dan permintaan sebut harga, mencadangkan penyelesaian AV yang sesuai, berkomunikasi mengenai projek atau perkhidmatan yang anda minta, melindungi dan menambah baik laman web, serta memenuhi keperluan undang-undang atau penyimpanan rekod yang berkenaan.

Perkongsian, penyimpanan dan hak anda

Kami tidak menjual data peribadi. Maklumat yang berkaitan hanya boleh dikongsi dengan penyedia perkhidmatan, kontraktor atau penasihat apabila munasabah diperlukan untuk mengendalikan laman web, menjawab pertanyaan atau memberikan perkhidmatan yang diminta, atau apabila dikehendaki oleh undang-undang. Untuk pertanyaan, akses atau pembetulan data, hubungi info@mekarsubur.com.